We are making sure EVERYTHING IS OINKTASTIC and safe for you and your family to visit, where you can enjoy, laugh, learn and play! Lots of our frequently asked questions are listed below, but feel free to Contact Us if you have any further queries.
Tickets
Peppa Pig World of Play is a new unique indoor play center designed specifically for pre-school children and their families. Young children can step into the world of Peppa Pig to explore and interact with a number of different play zones, all based on familiar themes from this globally popular pre-school brand.
Children will need to remove shoes while playing inside our play structures. For their safety, they are required to wear socks with grips at all times.
If you have pre-booked tickets online, you’ll need to bring your e-tickets with you to present at Admissions.
We operate using timed-ticketing and therefore we recommend that you book your tickets online in-order to guarantee your entry. You will book your tickets for a specific date and play session, but don’t worry, these begin every 15 minutes!
Children under 1 are free! Any child above the age of 1 is required a paid ticket.
When you book your tickets for a date and time it means we reserve your place to come and play with us. Therefore, unfortunately all of our tickets are non-refundable or transferable. However, please feel free to contact our Guest Services team and we will always do what we can to help!
Contact us remembering to include your name and order number.
When booking your ticket, you will be asked to select a date and time for your arrival. This helps us make your experience more enjoyable by reducing queue times, speeding up your entry into the attraction, and reducing crowding. Once inside the attraction, you have two hours to have an oink-tastic time!
Your Visit
Because we don't have a dedicated area inside the attraction for stroller parking, we kindly ask that all guests leave strollers in their vehicles or outside the attraction where possible. This will ensure a pleasant visit for all guests!
Yes we do. All guests are given a colored wristband on entry for their specific play session. At the end of your play session, all guests with that color wristband are required to exit the attraction. This allows us to ensure a pleasant experience for all guests.
Times vary each day, please speak to our team upon entry for details.
Mr Fox’s Shop is open daily alongside the attraction, stocking your favorite Peppa Pig items! It is open to our attraction guests as well as mall visitors. View our opening times here.
Yes! Our Campervan Café sells a variety of hot and cold meals and snacks, as well as a selection of beverages. See further information here.
Please note that outside Food and Beverages are not permitted in the attraction.
Yes! Celebrate your little one's next birthday with guaranteed snorts and giggles. We offer an all-inclusive package that is easy for parents and awesome for kids! Check out our Birthday Page for more information!
Yes! Our restrooms are fitted with toddler and adult size toilet seats, along with baby changing tables.
We do not permit re-entry.
At Peppa Pig World of Play Chicago, we recognize that everyone’s needs are different and have therefore designed our attraction with this in mind. Please see our Accessibility Guide for more information.
